Quang Nam strives to be among the top 25 provinces and cities nationwide in terms of administrative reform index
The People's Committee of Quang Nam province has just decided to issue an administrative reform plan for 2025.
The plan aims to improve the quality of administrative reform, strongly improve the investment and business environment associated with the comprehensive digital transformation of Quang Nam province, modernize the method of direction and management based on data, effectively apply digital technology, create breakthroughs in administrative reform; build an increasingly modern, professional, disciplined, dynamic, public, transparent, effective and efficient provincial administration, creating favorable conditions for people and businesses.
The focus of administrative reform is to build a system of state agencies at all levels that are streamlined, smooth, and operate effectively and efficiently, with the capacity to create development and serve the people; build a team of cadres and civil servants with sufficient qualities and capacity to meet the tasks.
Strive for 100% of documents guiding, implementing, and organizing the implementation of the Party's policies and the State's laws to be reviewed, amended, supplemented, and replaced appropriately and promptly by the provisions of law.
Complete the innovation of implementing the one-stop, one-stop mechanism in handling administrative procedures in the direction of improving service quality, regardless of administrative boundaries, enhancing the application of information technology, reducing travel time and social costs, and creating convenience for people and businesses, etc.
100% of the total number of administrative procedure files received and resolved are circulated internally between competent state agencies or relevant agencies by electronic means; internal administrative procedures between state administrative agencies are announced and publicly disclosed fully and promptly.
100% of administrative procedures that meet the conditions prescribed by law are provided in the form of full-process online public services; The rate of records resolved through online public services throughout the process reaches 80% or more; 100% of records and results of administrative procedure settlement are digitized according to regulations; 100% of results of administrative procedures are simultaneously provided with electronic copies with legal value to people and businesses; 100% of administrative procedures with financial obligations are eligible for online payment, of which the rate of online payment transactions reaches over 95%.
100% of the reception and result delivery departments at the commune level meet equipment standards, and the reception and result delivery departments at the district level meet modern standards. The indicators: administrative reform (PAR-INDEX), People's and organizations' satisfaction with the services of state administrative agencies (SIPAS), Provincial Competitiveness Index (PCI), Provincial Governance and Public Administration Performance (PAPI), Readiness for Information Technology Development and Application (ICT-INDEX), Digital Transformation (DTI) of the province have improved and are among the top 25 provinces and cities in the country.